Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.

Shipping Rates & Delivery Times

Shipping rates and estimated delivery times are shown at checkout.

Estimated delivery times:

United States: 5–10 business days
Canada: 3–17 business days
International: 7–14 business days

Delivery times are estimates and may vary due to carrier delays or customs processing.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Shipping Address Accuracy

Please ensure that your shipping address is entered correctly at checkout. pān is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.